Business Lyceum

e-Letter
Practical Instruction in the Arts and Sciences of Making Money

NOVEMBER 2000

Greetings & Salutations:

Hey ... I just thunk this one up:

Business, business, quite capricious,
How do you make it grow?
One sale at a time, with constant purpose,
And duplicates all in a row.

That says it all. -- There ain't any more. -- That's all there is.


It doesn't matter whether you're talking about the "Fortune 500," or a work-at-home Mom, that little ditty is the foundation of ALL business success.

Every business only makes "one sale at a time." -- There may be a thousand customers line up to buy your product, or service, but each customer represents only "one sale;" whether that sale is one unit or a thousand units ... it is still just "one sale."

The first requisite to business success is to find one (just "one") product, or service, that sells, and Sells, and SELLS.  Then, just keep on selling it ... that's where the constancy of purpose comes in.

Benjamin Disraeli said, "The secret of success is constancy of purpose."

Once you have "one" (just "one") product, or service you can sell profitably ... no matter what it is, or how small the profit ... you are on a solid road to success.  But ...

As Mark Twain once said, "The problem with success is it goes around disguised as hard work."

Unfortunately, most people do not "fail" at business.  In the vast majority of cases, they just quit.  In some cases, they don't find just "one" product, or service, they can sell profitably, consistently - but - in most cases, even when they have "one" product that sells, they just don't keep-on keeping-on.

Why? -- Simply because they honestly believe the "business fairy tales" about making millions upon millions of dollars selling "one" product to a gazillion people, overnight.  Therefore, when the "one" product they are selling doesn't make them great-gobs of money ... immediately ... they quit and begin looking for something else to sell that will.

Over the past 30+ years in mailorder, I have seen it happen time and time again. -- I have had dealers for some of my products who started earning good commissions ... $200 to $500 per month ... almost immediately.  Then, they just stop.

When I have asked those dealers why they quit, I invariably get the same answer, "It wasn't making enough money.  I want something that will pay me thousands of dollars each month; not a few measly hundreds." -- Then, I have watched them chase that same rainbow for years, and years, and years.

Here's a little illustration:

Let's pretend that I mail 1,000 flyers and make a "real" profit ... after all expenses ... of $100. -- Not much money, is it? -- But, if 1,000 flyers make me $100; 10,000 flyers will (statistically) make me $1,000; 100,000 flyers will make me $10,000; and 1,000,000 flyers will make me $100,000.  (By the way, that's the "real" way it works in the "real" mailorder business.)

The problem arises with the seeming "hard work" that comes with mailing 1,000,000 pieces.

Unfortunately, novices in the mailorder ... or any other ... business look at the added "hard work" involved in duplicating their efforts as though they would continue doing everything the same way they did it on the smaller scale. -- They envision themselves sitting at the kitchen table trying to address, stuff and stamp 1,000,000 envelopes.  Or, they envision hiring a hundred people to address, stuff and stamp 1,000,000 envelopes.  (Where will they ever get the money to pay those people?)

With those visions in their head ... I call it "kitchen table thinking" ... they decide ...

"It ain't worth it.  I'll just keep looking for something to sell that makes a ton of money with less effort, just like the big-boys told me they do."

Hey! -- When I started in mailorder, I had more than a few shekels in my jeans - but - I was unsure of myself and didn't know whether or not mailorder was a way to go.  So, instead of dumping a big bundle of long-green on mass mailings I was unsure of, I decided to just put 100 pieces in the mail each day ... until I knew what I was doing would work. -- I actually addressed, stuffed and stamped 100 envelopes each evening for the next day's mailings.

As the money began coming in ... every so slowly at first ... I computed my costs and, thankfully, showed a profit.  It wasn't anything to brag about - but - it was a "profit."

Since I was making a (very) small profit on my 100 piece per day mailings, I increased my mailings to 200 pieces per day ... still addressing, stuffing and stamping the envelopes myself each evening.

When my 200 pieces per day mailings maintained about the same "profit per envelope mailed," I began mailing 500 pieces per day; then 1,000 pieces per day. -- I bought an addressing machine first (one of those smelly mimeograph kind); then a postage meter, to reduce my personal labor.

Even with the addressing machine, and postage meter, at the 1,000 pieces per day level, I was really working my tail off to get my mailing out each day.  Then, it happened ...

On a visit to my printer; to get some more mailers printed, I told him how hard I was working to get my mailings out each day.  He told me about a typing service ... right in my home town ... that would do all that work for me; on a per-piece basis.

At that time, I was making about 30¢ profit on every envelope I put in the mail.  The typing service only wanted 6¢ apiece to do the work for me.  So, using their service, I was still making 24¢ per envelope ... without doing all the work myself.

Later, I bought my own printing presses, sophisticated addressing machines, postage metering machines, inserters, etc., and hired people to run that machinery for me.

I simply found ways to "duplicate" my efforts; rather than trying to multiply myself.  But, if I had envisioned doing it ALL by myself, I might well have done as most novices do and quit before I ever succeeded.

Okay!  Let's talk about ...

Duplicating Your Efforts!
(Not Multiplying Yourself)

Sometimes I daydream about having six men exactly like me.  I wouldn't have to teach them anything; or oversee their work, just turn'em loose and let'em go. -- Wouldn't that be loverly?  But, it ain't gonna happen.

No matter how hard you try, you can "duplicate your efforts," but you cannot "multiply yourself."

For example, what if Henry Ford had decided to "multiply" his company.  He would have had to put a "Ford" manufacturing plant in every city in the U.S.; selling "Ford" automobiles right off each production line. -- Instead, he kept the manufacturing plant in Michigan and "duplicated" the "sales effort," by putting a "sales agency" in every U.S. city. -- See the difference?

The same holds true in most businesses.  That's why we have franchises, chain stores, agents, dealers, distributors, associates, affiliates, and sales people of all kinds. -- Why try to "multiply," when you can "duplicate?"

No matter what business you have, in order achieve the ultimate success, you must find a way to duplicate your efforts.

Since most of you are involved in either Mailorder or Internet Marketing, that means the only way you have of duplicating your efforts is by employing ...

Dealers & Distributors!

Dealers and distributors who will ultimately take your products, or services, into the homes and offices of your potential customers across the country.  But ...

Where & How Do You Find Them?

Until just a couple weeks ago, my answer would have been, very simply, "Advertise" for them - but - one of my dealers inadvertently gave me the "key" to getting more dealers and distributors.

For the past 15 years, I have had mailorder dealers selling subscriptions to my paper & ink newsletter; "WorldWide Business Exchange." -- In order to become a dealer, they must be a paid subscriber themselves.

When they sign up for a dealership, I send then a packet of master copies of flyers they can use to sell subscriptions. -- One of those flyers is entitled, "Wanted - Mailorder Dealers." It sells subscriptions to my newsletter and lets the respondent sign-up for a dealership at the same time ... with the dealer who sold them the subscription earning the commission.  (NO, it's not MLM.  The dealer only gets paid for the subscriptions they sell.)

A couple weeks ago, I got a harsh note from one of my dealers. -- He had been selling a few subscriptions ... earning a few commissions ... but decided to change to the dealers wanted flyers; instead of the straight subscription flyers he had been using. -- His complaint was that he had mailed 2,000 of the dealers wanted flyers and not received one (not even one) new subscription from that mailing.

It was a puzzlement. -- I thunk and I thunk.  What could have caused it?  Then it dawned on me.

When I called the dealer back, I asked him only one question, "What list did you mail the flyer to?" -- He answered that it was the same list that had been buying subscriptions all along. -- That was his mistake.

Since the flyer he was using was headed, "Wanted - Mailorder Dealers," if the list he was mailing was directed to people who weren't interested in "mailorder," or in becoming "dealers," the mailing was wasted. -- So ...

When you are trying to enlist dealers, or distributors, for your product, or service, make sure you ...

Market to People Who Want to be Dealers!

Don't try to market your dealerships ... even if the dealership is free ... to people who have not shown an interest in becoming dealers, or Internet marketing, or Mailorder marketing. -- Don't waste your money advertising to people who are interested in any of the other thousands of business opportunities.  If they are not interested in Internet or Mailorder marketing; or dealerships in general, they are not candidates for your dealership offers.

Of course, you can used either ...

Direct or Indirect Advertising!

Direct advertising is just what you might imagine ... like my "Wanted - Mailorder Dealers" flyer ... directly soliciting people to become dealers to sell subscriptions to my newsletter.  -- That flyer indirectly sells subscriptions to the newsletter.

On the other hand, we put a similar "Wanted - Mailorder Dealers" flyer in with the newsletter circulation 2 or 3 times a year.  That flyer works to indirectly sign-up dealers from those people who were already reading the newsletter. -- In the parlance, that indirect recruiting is called ...

Retail Recruiting!

As a matter of fact, 20 years ago I made a ton of money using "Retail Recruiting" in some Multi-Level Marketing (MLM) programs.

Unlike most of the others who were dealers, I NEVER tried to recruit dealers or distributors for any of the programs I was involved with. -- Instead, I sold the product, or service, without even mentioning the MLM program.  Then, after the product was shipped, the customer was offered the opportunity to participate as a dealer (or whatever).

One MLM program produced over $20,000 per month in commissions for me - but - I NEVER got involved in the MLM program.  I NEVER recruited any dealers or distributors. -- I just sold the service and some of those customers chose to participate in the program ... to my profit.

That's how you get dealers (distributors, associates, affiliates), but ...

How Do You Make Them Work For You?

Simple answers ... you don't ... you can't ... and you won't. -- It is impossible to push a man up a rope.

Have you ever heard it said that 20% of your sales people will produce 80% of your business.  Well, that's wishful thinking when you are talking about mailorder (or Internet) dealers.

Over the years, I have signed-up tens of thousands of dealers for my various products and services ... one program had over 100,000 (that's right, One Hundred Thousand) registered dealers but that was a fluke. -- How many of them have made money? -- Maybe 2% of them; at best.

In the deal that had over 100,000 registered dealers, there were about 1,500 of them earning commissions ... most of them earning $10 to $20 per month ... maybe a dozen of them earning $100 to $500 per month ... and 2 or 3 or them making $5,000 (or more) per month ... with one of them regularly earning over $10,000 per month. -- My all-time BEST dealer (selling another of my services) consistently turned from $50,000 to $100,000 per month.

Remember what Mark Twain said, "The problem with success is it goes around disguised as hard work."

Becoming a drop ship dealer (of any kind; for anything) is much like religion ... Ever'body wants to go to heaven, but nobody wants to die.

At one time, I even tried "motivating" my dealers by offering them incentives and bonuses, and using all of the other methods of motivation taught by the great gurus of positive thinking. -- Guess what! -- All of the incentives and bonuses went to the very same people who were already producing.

So, if you are employing dealers, distributors, associates, affiliates, or whatever ...

Don't Try to Motivate'em ... Fire'em!

Instead of wasting your time and money trying to get "do-nothings" to do something, spend your time helping and assisting those who are already doing what they should be doing.  Make it easier, more profitable, less burdensome, for your productive people.

Do nothing to encourage the "do-nothings." -- You may be able to inspire them to "dream bigger dreams" but you will never inspire them to do what is necessary to their success.  But, when one of them does start producing ... even on a limited basis ... jump right in with your support and encouragement.

Now, go back to the beginning and reread the little ditty I writ ... it will have far more meaning to you now.


Ever'body Asks!

There isn't a month goes by that someone doesn't ask, "Hey, Jim, what ezines do you read regularly?"

Okay ... here's one of my favorites (I'll tell you about my other favorites in future issues).

I really like ...

MONDAY MEMO!
Published by IAPO
      International Association for Professionalism Online
ISSN: 1526-9108, Library of Congress
jl scott, ph.d. - Publishing Editor
http://www.IAPOnline.org
http://i-Cop.org

And ... MONDAY MEMO! is no longer free. It is now 'Helpware.' Each week you must help one person on the web who has less knowledge than you. Pick a newsgroup posting or an email each week and help that person even if you have to visit their site to find the best answer or do a little research and get back to them. Trust me, this will make you feel better, and will help a lot of people get their sites running better.

To subscribe, send a blank message.



Well ... that's it for this month. -- In order to make every issue responsive to YOUR needs, please send me your questions; or tell me what sources or resources you need to build your business; or give me any thoughts you want to share with your fellow members.

Believe it or don't ... I ain't a mind-reader. -- If'n you doesn't tell me what you need, I may never touch upon the information, sources or resources you need.

This is your publication for you to use to your benefit ... I am just your moderator.

Until next month, keep well ...

J.F. (Jim) STRAW
Marketing Genius



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Thoughts For The Month!

"You cannot teach a man anything; you can only help him to find it within himself." -- Galileo

"A prudent question is one-half of wisdom."  --  Francis Bacon


No Paid Advertising!

We DO NOT accept 'paid advertising' in the "Business Lyceum e-Letter." -- Why? -- Because, when you offer 'paid advertising,' you are obligated to run the ad, or have a valid excuse for not running it.  (An excuse that will hold-up in court because all too many people like to sue for any seeming slight.)  Therefore ...

Any time you see something offered in the "e-Letter," you can bet your bippy I am telling you about it because it is something I, personally, would recommend to my friends and family.  --  It's here because I like it; not because I am being paid to tell you about it -- BUT -- that does not mean that I don't accept payment in the form of commissions (never in advance) from some of the offers I tell you about.

'Nuff said?


Can you stump the old master? -- Betcha can't!

Over the past 40 years (man and boy), I have made bundles of money in direct selling, service contracting, wholesale merchandising, entertainment (I was a professional Trumpet player, vocalist & Radio Announcer), freight forwarding, import/export, retail merchandising, warehousing, real estate, electronics manufacturing, finder's fees, closeout merchandising, financial brokerage, business consulting, steel fabrication, gold and coal mining, offshore banking, mailorder, writing, and publishing. -- That being the case ...

No matter what business you're in ... whether you're just starting, well on your way, or at the top of the heap ... I've probably been where you are, done what you are doing. -- So ...

Anytime you have a question about 'how' to do something in your business - or - if you have any comments about anything I've said in issues of this e-Letter; or if you want to add your 2 cents worth ... just "ask" me or "tell" me.

Send your Questions, Comments or 2 Cents Worth to ...

with "Question" - "Comment" - or, "2 Cents Worth" in the SUBJECT.

If I, personally, don't have an answer to any question you may ask, I will contact some of the professionals in your field of endeavor (I will probably know one or more personally) to get the real 'skinny' for you.


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